Join us for an interactive, one day workshop introducing participants to the importance of process design. This course offers hands-on training with essential performance improvement (PI) tools -- preparing project flow charts, developing an "aim" statement, understanding how to collect, aggregate and analyze performance improvement data, and learning how to plan and execute the Plan, Do, Study, Act (PDSA) cycle. Participants will leave with concrete tools and action plans to apply the principles and skills covered in the workshop.

This is an ideal course for individuals who want to learn some PI basics that they can immediately apply to their own project(s). QI coordinators, front-line staff, nurse leaders and ancillary providers have attended prior sessions.

Class meets from 10 am to 3:30 pm in the Eastmont-Oak room at the Oakland Conference Center. Registration & Coffee begins at 9:30 am.  Lunch will be provided.
 
BEACON Bay Area Hospitals - Grant Funded, No Charge
BEACON BAY AREA Hospitals located in Alameda, San Mateo, Santa Clara, San Francisco and Marin counties and Community Hospital of the Monterey Peninsula Salinas Valley Memorial, Doctors Medical Center, San Pablo, Kaiser Permanente Walnut Creek, Kaiser Permanente Antioch and Salinas Valley Memorial Healthcare

Other Participants - $95
Refund Policy: Cancellation must be received in writing prior to August 11, 2010 to qualify for a refund minus a processing fee of $15.00.

Click here for the PSQI PowerPoint, AIM statement, Quality FAQ's