Join us for an interactive, one day workshop introducing participants to the importance of process design. This course offers hands-on training with essential performance improvement (PI) tools -- preparing project flow charts, developing an "aim" statement, understanding how to collect, aggregate and analyze performance improvement data, and learning how to plan and execute the Plan, Do, Study, Act (PDSA) cycle. Participants will leave with concrete tools and action plans to apply the principles and skills covered in the workshop.
This is an ideal course for individuals who want to learn some PI basics that they can immediately apply to their own project(s). QI coordinators, front-line staff, nurse leaders and ancillary providers have attended prior sessions.
Class meets from 10 am to 3:30 pm in the Daly City Medical Office Building, Lilac/Poppy conference room. Registration & Coffee begins at 9:30 am. Lunch will be provided.
Beacon Hospitals - Grant Funded, No Charge
BEACON BAY AREA Charter Hospitals located in Alameda, San Mateo, Santa Clara, San Francisco and Marin counties and Salinas Valley Memorial, John Muir Health, Doctors Medical Ctr, San Pablo & Community Hospital of the Monterey Peninsula
Other Participants - $95
Refund Policy: Registration fee will be refunded (minus a processing fee) up to April 30th. No refunds will be made after April 30, 2010.
Click here for the PSQI PowerPoint, AIM statement, Quality FAQ's
Agenda
9:30 am Registration & Coffee
10:00 am Welcome & introductions, goals for the day
10:15 am Why we are here
*Regulations
*IOM
*Moving forward - Beacon-Today
11:00 am Break
11:10 am Understanding process
*Model for Improvement
12:00 pm Lunch
1:00 pm Data - How will we know that a change is an improvement?
2:20 pm Break
2:30 pm PDSA
3:30 pm Wrap up & Adjourn
--Schedule is subject to change.
Introduction to Quality